The value of facilitation skills for HR and other professionals

Facilitation is an important skill set that everybody has to some degree of proficiency. However to be able to apply it to achieve results with different groups of managers requires having both a good tool kit of techniques and a good understanding of when and how to intervene. These enable the facilitator to have the appropriate impact in helping the group or unit or department produce valuable results. It is a valuable additional weapon for the armory of HR professionals especially when they are stepping into a business partnering role.

How easy is HR to do business with?

On a recent visit to Finland to deliver a leadership program I took the opportunity to call in to see a number of other clients. An interesting fact cropped up. Three of the four companies I visited had recently restructured their HR function. In all three cases the dotted line relationship between the HR Vice President at head office and the HR Directors and Managers at business unit and country level was being replaced by a solid line. The local and regional HR professionals were now reporting directly to their functional head and no longer to the line of business manager.

Finance Needs a New Brand

Like all support functions in today’s world, the finance function is under increasing pressure to demonstrate value added services to the business. However many finance functions remain bogged down in detail and complexity; often dealing with accounting and budgeting as opposed to real business intelligence and simply reporting too many metrics and measures.